FAQ 1: Are the brands and products authentic?

All products sold by miracleimy.com are 100% authentic as we source directly from authorized suppliers.

FAQ 2: How can I save more?

You can "sign up for our emails for exclusive promotions and new product alerts" on our official website homepage and social media platforms like Facebook/Instagram: miracleimy.com, we will keep our customers/followers up to date with our latest Information about new products and promotions.

FAQ 3: How to place an order?

Search for your product and click "Add to Cart". Once you've selected everything you need, go to your shopping basket and click "Checkout" to be directed to the payment page.

FAQ 4: How long will it take to receive my package?

Your order will be shipped as soon as all items are available. Orders will ship according to the standard shipping schedule (3-5 business days, may vary by carrier) when all items are in stock.

Orders are not shipped or delivered on weekends or holidays. However, we shall not be liable for any loss, liability, cost, damage, fee or expense arising from any delay in delivery.

FAQ 5: How do I track my order?

Once your order has been dispatched through our warehouse (payment confirmed and all products in stock have arrived) you will receive a dispatch confirmation email with the invoice or tracking number and dispatch allowing you to track the status of your delivery Confirm link to.

You can still use the tracking number we sent you to check whether your product has been delivered on 17track.com.

FAQ 6: What should I do if the payment is not accepted?

Please try again later. If the payment is still not accepted, please verify your account balance. If all goes well and you're still unable to pay, please contact us now by clicking below or emailing us with your question. We can manage orders manually.

FAQ 7: How much is the shipping cost?

Free shipping on any purchase within US. All packages are delivered via our trusted courier service. For international shipping, please see our Shipping Policy.

FAQ 8: Is my personal information confidential?

Your personal data is private and confidential. We will never distribute, share or sell to any third parties without your consent. Read more about our Privacy Policy.

FAQ 9: Can I change my order to a different address?

Your shipping address can be filled out during checkout. You can still change your address until you complete the checkout process. If you would like to change your address after checkout, please contact us today.

FAQ 10: How can I contact if I have any questions?

If you have any questions, please email us directly at service@miracleimy.com





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